Privacy Policy
Last Updated: Sat Jan 31 - 2026
NMC.AI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website and AI-powered services.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a. Personal Information
Contact details (such as name and email address)
Payment information (processed securely through third-party providers)
Account-related information
b. AI & Usage Data
User inputs, prompts, and conversations submitted to our AI systems
Service interaction data used to provide and improve our offerings
c. Technical Information
Basic usage and system data necessary to operate and maintain our services
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, operate, and maintain our AI services
To improve and optimize AI models and system performance
To provide customer support and respond to inquiries
To communicate service updates or marketing content (where permitted)
To comply with legal, regulatory, and contractual obligations
3. AI Data Handling & Model Improvement
User inputs and conversations may be used to improve our AI systems and services.
We do not use personal data beyond what is necessary for legitimate business purposes.
Some AI functionalities are powered by third-party providers such as OpenAI and Grok, which may process data in accordance with their own privacy policies.
NMC.AI does not engage in fully automated decision-making that produces legal or similarly significant effects on users.
4. Third-Party Services
We may share limited data with trusted third-party service providers solely to operate our business, including:
OpenAI – AI processing
Grok – AI-related services
GoHighLevel – CRM and automation
Twilio – Communication services
These providers process data only under our instructions and are required to maintain appropriate security measures.
5. Payment Information
Payment details are handled securely by third-party payment processors.
NMC.AI does not store full payment card information on its servers.
6. Data Retention
We retain personal data only for as long as your account remains active or as necessary to fulfill the purposes outlined in this policy.
Once an account is deleted, associated personal data is removed unless retention is required by law.
7. Your Privacy Rights
Depending on your location, you may have the right to:
Request deletion of your personal data
Opt out of marketing communications
Requests can be made by contacting us using the details below.
8. Data Security
We implement appropriate technical and organizational security measures, including encryption, to protect personal data against unauthorized access, alteration, disclosure, or destruction.
However, no system can be guaranteed to be 100% secure.
9. International Data Transfers
We do not intentionally transfer personal data across international borders.
If future transfers occur, they will be protected using industry-standard safeguards.
10. Cookies & Tracking Technologies
NMC.AI does not currently use cookies or tracking technologies for analytics or marketing purposes.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
Privacy Policy Team
📧 Email: [email protected]
🌐 Website: nmc.ai.com
📍 Location: Dubai, United Arab Emirates